Testimonials

We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.

  • "bought a friend a crash bar and had it intalled that day. they were polite and fast. thank you!"

    Overall Rating:
    Larry Schenk - Oliver Spgs, TN
  • "First off, let me start with some back story to my review/testimonial. I have literally grown up with this particular Harley dealership, (when they were next door). My dad went to school with Dial, so we were there alot just to visit. Fast forward 20+ years and now I'm grown. I've got my own Harley to drool over, not my dad's bikes anymore. I took the rider's course at the shop in Maryville. Okay, yes, that shop is huge. Yes, that owner has several shops. But, let me tell you something right now that had I not experienced first hand, would not have believed it myself. My husband and I each have our own bikes. I have a Heritage Softail and husband had a V-Rod. Okay. He needed to move up to a larger sized bike because the V-Rod wasn't comfortable for him anymore. Anyway, Maryville offered him such a low ball amount for his bike, which he would have been trading, that it made me furious. I thought how could they treat us this way after we'd spent all that money for both of us taking the riding course, buying our gear and several accessories from their shop?! Let me tell you right now, the big shop(s) don't care about you!! We waited a good week so I could cool down, and decided to stop in at Harley of Knoxville, on Clinton Highway. It was the first time I had been inside the new shop, as they had been next door my entire life. The faces have changed, but the family feel is still there just as strongly as I remember! They offered my husband a much better trade value and we did business! The used bike we got from Knoxville Harley verses the one my husband looked at from Maryville was day and night also! Knoxville Harley had this bike, a used bike mind you, looking top notch! We were treated like we had bought a brand new bike!
    Eveyone, not exaggerating, literally everyone from sales, financing, parts, to service was exceptionally nice and very pleasant to deal with! We will definitely continue to do business with Harley of Knoxville from now on!! I'm proud to be back at "my shop", and have learned that at Knoxville Harley-Davidson the people actually love their jobs and treat any and all customers like old friends! What else is there to say except THANK YOU EVERYONE AT KNOXVILLE HARLEY-DAVIDSON!! Ernie was our salesman, and Glenn did our financing. You guys were super patient and helpful. We're truly customers from now on, because of the way you guys treated us!
    The Inmans,
    Alisa a.k.a "Moose" and Paul"

    Overall Rating:
    Alisa Inman - Knoxville, TN
  • Overall Rating:
    Anonymous - Clinton, TN
  • "Tonya's amazing anything yall need to get your ride on... go see her she knows her stuff!!"

    Overall Rating:
    Ashley Buttram - Oneida, TN
  • "I bought my first Harley here. The guys (Doc) (Glen) was great at helping me find exactly what I wanted and had been looking for. They was very patient and NOT pushy or trying to pressure me into buying just anything. All the sales, parts, maintenance and accessories people were just great and showed nothing but hospitality to me. I'll definitely buy my next bike here. Thanks again to y'all."

    Overall Rating:
    Denny Creech - Knoxville, TN
  • "Great bunch of people! JD in parts sales is the man!"

    Overall Rating:
    Phillip Atchison - TN
  • "Hello Harley of knoxville!
    Bought many bikes over the years and have never had such a wonderful experience buying a new bike as i had at your dealership. You guys have got it all together. "Doc" was the most helpful salesman from the time i walked in the door the first time. I walked in the door several times after that and he was just as helpful the last time as the first. unbelievable service at the accessories counter and the parts counter. Bought at least a thousand dollars of equipment and gear from both and everyone i dealt with was just amazing.Never have i felt so welcomed at a bike dealership. First Harley ever and it was so cool. Brought my wife so she could be there to pick out Christmas gifts and they treated her like she was the one with the new Harley. Freaking awesome! Thank you guys so much for making all of this so easy and special. I bought a breakout and i have never been so excited about a motorcycle like this.I've had cruisers, rockets,dirt bike and four wheelers. God I love my Harley! Really a special buy and have you guys to thank for making it all happen. I've never wrote a response to anything i have bought. I figure after my GREAT trip to Harley of knoxville i better share my feelings. THANK YOU GUYS AND GALS SO MUCH! Can't wait to deal with you guys in the future.
    Thank you and God bless Harley!"

    Overall Rating:
    David Raney - knoxville, TN
  • "Great staff here. Sales rep/Nikki was very helpful and knowledgeable. She knows the products and helped to ensure I got what was needed. Thank you!"

    Overall Rating:
    David Stripling - Knoxville, TN
  • "Every one is very friendly and helpful when I go into the store"

    Overall Rating:
    Jody Lake - Caryville t, TN
  • "Nikki Pagan was awesome!! She was so helpful and has great taste. Thank you for helping my boyfriend pick out the perfect shirt."

    Overall Rating:
    Lauren Pruitt - Acworth, GA
  • "Nikki was phenomenal. Very nice and welcoming and she has been awesome."

    Overall Rating:
    Anonymous
  • "I just stopped at Knoxville Harley Davidson on Clinton Highway. Nikki in motorclothes was super helpful in helping find what I want. Thank you Nikki & thank you Knoxville Harley Davidson on Clinton Highway. I definitely would recommend stopping by."

    Overall Rating:
    Paul Owsley - New Tazewell, TN
  • "We were heading to Gatlinburg but was stopping at each Harley Dealership between Florence, KY and Gatlinburg, TN. Nikki was an awesome sales associate. She asked us if we needed help and then took our items we were wanting and put them by the register so we could continue to look without our arms being full. Very friendly!"

    Overall Rating:
    Barbara Whitehead - Florence, KY
  • "I have been doing business at Knoxville Harley-Davidson for more than 10 years, JD has always done a great job helping me get the parts and accessories I'm looking for. JD is top shelf, I won't do business anywhere else. Thank you !!"

    Overall Rating:
    Chris Wampner - New Tazewell, TN
  • "Nikki P. Rocks! This girl knows her stuff & dude sales guy is really helpful and really knowledgeable (guy with the nose ring)"

    Overall Rating:
    Don Manion - Grants Pass, OR
  • "Kent and Tracy are the best! Kent sold me the bike was honest and straight up great guy! Tracy and Kent worked with me to get my bike sounding and running to my personal preference. They went above and beyond of trying to help me. Ottis in down in garage was very helpful as well. Will never ride nothing but Harley. 5 stars all the way around for this place!"

    Overall Rating:
    Todd Shackleford - Tazewell, TN
  • "Had front brake issues, service department able to squeeze me in, kept me informed of situation as well as showing me issues, very professional, Nate Turner was outstanding and went far and beyond what he had to."

    Overall Rating:
    Wes Simpson - Knoxville, TN
  • "I'm a local. This is the dealership I frequent when I need something. On my way home from the Hills n Hollers Rally, I brought a friend from Indiana by the shop looking for souvenirs. Nikki was attentive, friendly, and helpful. Another pleasant experience at KHD. Thanks!"

    Overall Rating:
    test test
  • "Saw your dealership on a You Tube Video Traveling Tall. Was passing though and decided to stop in and check it out. Everyone was really nice and Nikki in motor clothing was great in helping me find the perfect shirt. I can't remember the sales persons name but he gave us free poker chips for being out of town guest which was really nice."

    Overall Rating:
    Michael Tinsley - Mount Juliet, TN
  • "Had a great experience with the staff, especially Nikki. She helped us find what we needed and provided excellent customer service. Greater us with smile, helped us out with clothing/accessories, and small talk. Thank you very much Nikki for your help and support. Very nice store and excellent products."

    Overall Rating:
    Anonymous
Displaying 1 - 20 of 31