Testimonials

Being one of the best Harley-Davidson dealerships in the area isn’t something we just say, it’s something we prove day in and day out! Check out what some of our customers are saying about us and you’ll see how we’re different from the rest.

As a full service dealership, we strive to bring you everything you need during the buying, selling or trading process. To start with, we offer a fantastic selection of new Harley Davidson motorcycles and used Harley Davidson motorcycles. We also provide competitive motorcycle financing, trade-in evaluations, service, parts and so much more. Stop into our Knoxville, TN dealership, call or contact us today.

We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.

  • "Called dealer to have a leaky valve stem on back tire of my 1988 ultra classic replaced. Harley of knoxville sent quote of 268 dollars. Valve stem is one dollar,remove tire 163.00, inspect bearings 54.00 dollars total 268.00. I took wheel and tire off and service was still over 200.00 I declined because of price. Took wheel and tire to cycle gear on cedar bluff had valve stem replaced 25.00 new steel Val stem 21.00 and lubricant total was 63.00 I will never buy anything or have work on my bike from this dealership. The service writer didn't want to do his job lazy attitude, could care less about my bike. Not happy with my experience. Won't go back."

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    Bennett Northern - Corryton, TN
  • "Purchased a Street Glide Special on 7/22/19 and I'm just now getting paperwork so I can get it inspected. Temp tag ran out 2 days ago."

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    Craig Dunlap - Bloomfield, KY
  • "On a trip from Charlotte to Lexington via I40. Bike lost all power and we had to pull over 15 miles E of Lexington. Quick search got me to Harley of Knoxville. David Grant answered the phone and immediately started to help. Found me a tow company, Clinton Highway Wreckers and took all my info. When we got to the shop David greeted me and got Nate Turner to start diagnosing my problem. David even arranged for Josh to drive us to get something to eat. My wife and I were treated like we were regulars. Bottom line…if you’re in the Lexington area and need help or just normal service, we highly recommend Harley of Knoxville. David, Nate and Josh you guys are the best! Thanks again for all your help."

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    Art Hilgert
  • "I have dealt with several Harley Dealerships over the years but none have been close to the level of excellence that I always receive at Knoxville Harley -- Davidson. I want to give a special shout out to David, Otis and Eric in the service department. I recently had a valve spring break and completely trash my 114 stage IV on I-75 in Lexington Kentucky. I called them and in no time at all, Otis had contacted his friends at Man Of War Harley in Lexington, had them pick us up and get us off the road. They then went and picked it up in Lexington and brought it back to Knoxville and upgraded it to an awesome 131 stage IV. All while this was going on they kept me updated on the progress and how things were going with the extended warranty company. They worked everything out where there was no cost to me even though I could not find my tuner which now lives in the tour pack so I do not miss place it again! Thanks again for another awesome experience. I appreciate you guys."

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    Larry Ishmael - New Tazewell, TN
  • "I bought a new 2021 road glide special. I originally took my old bike in for repairs. Long story short Chef was an amazing sales. Eric and Otis is service are outstanding. Everyone helped in a big to get me back on the road. After I purchased the bike. Parts department was outstanding on ordering me everything for new bars. Overall I won’t be going any other place for my motorcycle needs. They treat you like family."

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    Anthony Brandenburg - TN
  • "I would like to give a big thank you to the team at Harley Davidson Knoxville, ive been very pleased with my purchase, everyone has been so kind to me and treated me with love and a kindness, I feel ill never be able to repay. I want to give a shout out to Meleah, Doc, Tonya and April, you're kindness proved to me that good people really do exist; April thank you for planning the amazing events that has helped me come out of my shell ive met so many new people and even found my smile and Tonya and Meleah thank you for the, im your friend no matter what attitud, to the guys in the parts i really appreciate you for treating me like a person, you guys are are all such wonderful people. also I APPOLIGIZE for all the grammatical errors its 6:30 am and past my bed time( I am not a robot )😂➡️🤘✌🤙"

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    Lisa Aulds - Powell, TN
  • "bought a friend a crash bar and had it intalled that day. they were polite and fast. thank you!"

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    Larry Schenk - Oliver Spgs, TN
  • "First off, let me start with some back story to my review/testimonial. I have literally grown up with this particular Harley dealership, (when they were next door). My dad went to school with Dial, so we were there alot just to visit. Fast forward 20+ years and now I'm grown. I've got my own Harley to drool over, not my dad's bikes anymore. I took the rider's course at the shop in Maryville. Okay, yes, that shop is huge. Yes, that owner has several shops. But, let me tell you something right now that had I not experienced first hand, would not have believed it myself. My husband and I each have our own bikes. I have a Heritage Softail and husband had a V-Rod. Okay. He needed to move up to a larger sized bike because the V-Rod wasn't comfortable for him anymore. Anyway, Maryville offered him such a low ball amount for his bike, which he would have been trading, that it made me furious. I thought how could they treat us this way after we'd spent all that money for both of us taking the riding course, buying our gear and several accessories from their shop?! Let me tell you right now, the big shop(s) don't care about you!! We waited a good week so I could cool down, and decided to stop in at Harley of Knoxville, on Clinton Highway. It was the first time I had been inside the new shop, as they had been next door my entire life. The faces have changed, but the family feel is still there just as strongly as I remember! They offered my husband a much better trade value and we did business! The used bike we got from Knoxville Harley verses the one my husband looked at from Maryville was day and night also! Knoxville Harley had this bike, a used bike mind you, looking top notch! We were treated like we had bought a brand new bike!
    Eveyone, not exaggerating, literally everyone from sales, financing, parts, to service was exceptionally nice and very pleasant to deal with! We will definitely continue to do business with Harley of Knoxville from now on!! I'm proud to be back at "my shop", and have learned that at Knoxville Harley-Davidson the people actually love their jobs and treat any and all customers like old friends! What else is there to say except THANK YOU EVERYONE AT KNOXVILLE HARLEY-DAVIDSON!! Ernie was our salesman, and Glenn did our financing. You guys were super patient and helpful. We're truly customers from now on, because of the way you guys treated us!
    The Inmans,
    Alisa a.k.a "Moose" and Paul"

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    Alisa Inman - Knoxville, TN
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    Anonymous - Clinton, TN
  • "Tonya's amazing anything yall need to get your ride on... go see her she knows her stuff!!"

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    Ashley Buttram - Oneida, TN
  • "I bought my first Harley here. The guys (Doc) (Glen) was great at helping me find exactly what I wanted and had been looking for. They was very patient and NOT pushy or trying to pressure me into buying just anything. All the sales, parts, maintenance and accessories people were just great and showed nothing but hospitality to me. I'll definitely buy my next bike here. Thanks again to y'all."

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    Denny Creech - Knoxville, TN
  • "Great bunch of people! JD in parts sales is the man!"

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    Phillip Atchison - TN
  • "Hello Harley of knoxville!
    Bought many bikes over the years and have never had such a wonderful experience buying a new bike as i had at your dealership. You guys have got it all together. "Doc" was the most helpful salesman from the time i walked in the door the first time. I walked in the door several times after that and he was just as helpful the last time as the first. unbelievable service at the accessories counter and the parts counter. Bought at least a thousand dollars of equipment and gear from both and everyone i dealt with was just amazing.Never have i felt so welcomed at a bike dealership. First Harley ever and it was so cool. Brought my wife so she could be there to pick out Christmas gifts and they treated her like she was the one with the new Harley. Freaking awesome! Thank you guys so much for making all of this so easy and special. I bought a breakout and i have never been so excited about a motorcycle like this.I've had cruisers, rockets,dirt bike and four wheelers. God I love my Harley! Really a special buy and have you guys to thank for making it all happen. I've never wrote a response to anything i have bought. I figure after my GREAT trip to Harley of knoxville i better share my feelings. THANK YOU GUYS AND GALS SO MUCH! Can't wait to deal with you guys in the future.
    Thank you and God bless Harley!"

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    David Raney - knoxville, TN
  • "Great staff here. Sales rep/Nikki was very helpful and knowledgeable. She knows the products and helped to ensure I got what was needed. Thank you!"

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    David Stripling - Knoxville, TN
  • "Every one is very friendly and helpful when I go into the store"

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    Jody Lake - Caryville t, TN
  • "Nikki Pagan was awesome!! She was so helpful and has great taste. Thank you for helping my boyfriend pick out the perfect shirt."

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    Lauren Pruitt - Acworth, GA
  • "Nikki was phenomenal. Very nice and welcoming and she has been awesome."

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    Anonymous
  • "I just stopped at Knoxville Harley Davidson on Clinton Highway. Nikki in motorclothes was super helpful in helping find what I want. Thank you Nikki & thank you Knoxville Harley Davidson on Clinton Highway. I definitely would recommend stopping by."

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    Paul Owsley - New Tazewell, TN
  • "We were heading to Gatlinburg but was stopping at each Harley Dealership between Florence, KY and Gatlinburg, TN. Nikki was an awesome sales associate. She asked us if we needed help and then took our items we were wanting and put them by the register so we could continue to look without our arms being full. Very friendly!"

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    Barbara Whitehead - Florence, KY
  • "I have been doing business at Knoxville Harley-Davidson for more than 10 years, JD has always done a great job helping me get the parts and accessories I'm looking for. JD is top shelf, I won't do business anywhere else. Thank you !!"

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    Chris Wampner - New Tazewell, TN
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